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HELP PAGE



Hi. If you are having technical problems, please follow the REAL PLAYER instructions below.

This product only works on REAL PLAYER. If you have not been to the www.REAL.com site and downloaded Real Player, it is unlikely you have the most current version of Real Player.

Best of all, Real Player Jukebox is free.

Can you order a CD of this course and bypass the streaming process? NO. Currently the course is being updated frequently. There are no CD, audio tapes, or VHS videos available for this course.

Currently, there is no telephone support for this product. Please e-mail and be patient. We are in the process of hiring and triaing some technical support people. We want you to be happy with your purchase.

support@e-onlinepublishing.com

If you cannot hear the recordings, download the latest edition of REAL PLAYER. If you recieve an error, please download the LATEST edition of Real Player 7.0 or higher. This is a free download. Most user errors have been solved by downloading the most recent edition. If you downloaded a version recently, download it again... they update it as often as monthly.

http://www.real.com/realplayer

  The hotlinks located in the table of contents are links to the RAM file. When clicked, this simple RAM file automatically opens up your Real Audio program re-directs your Real Audio Program to go to the Real Audio / .RM file. One way you can test to see where the problem is to type in the exact location of the .rm file into your Real Audio Player. This technique bypasses the RAM file and starts playing immediately if the .rm file is available. The address of the RM file is contained inside the RAM file if you open it using a text application such as Microsoft Word.
 

Then, if still feel the technical problem is on our end... please email: support@e-onlinepublishing.com

Thanks for being a customer.